LOOK DELICIOUS only carries authentic merchandise.  All jewellery is directly purchased from the designer or an  authorized retailer. 

Please be aware that even designer jewellery is not entirely free of workmanship errors, including occasional missing stones and metal defects.  All jewellery comes with a 30 day warranty.  Watches come with a 12 month warranty (excluding strap).  Any warranty excludes ‘normal’ wear and tear.  Non precious metals are best stored in their respective pouches/boxes and should not come in contact with water or abrasive cleaning agents - in such case warranty is void.  All warranty claims will be assessed on a case by case basis.  Any item purchased from our sale catalogue comes without warranty.  Sales in this section are final.  This is not applicable if the item arrives damaged, in which case you have 48 hours to contact us and a refund or an exchange for the same dollar amount purchased will be provided.

Customers are welcome to return any item they are unhappy with within 14 days as long as the item is in the original packaging with all tags attached - except sale items.  NZ and International customers have free return shipping on all merchandise when defective, where an item is not defective, the customer is to pay shipping costs.  Please contactinfo@lookdelicious.co.nz if you have any queries.